In our research we uncovered nine best practice design principles necessary to create and implement a winning orientation strategy.

1. Part of the recruitment process
A great orientation implementation will ensure alignment between messages conveyed during the recruitment process and begin to weave key messages throughout all orientation elements.

2. Linked into culture and values of the organization
Great orientation sets the stage for the employee to understand, and integrate, the values, goals and mission of the company.

3. A process, not an event
Best practice organizations embrace the belief that orientation is as a process that unfolds over an extended period of time, not an event that is completed in a day or two.

4. Timely
Time is of the essence when it comes to orientation. The sooner the better.

5. Fresh
It is essential that both your message and the tools you choose to deliver that message be as current as possible.

6. Memorable
Orientation is learning. Therefore, it's vital that your orientation message be a memorable one so that your message stays in the front of your employee's mind.

7. First impression
Yes, we never get a second chance to make a first impression. This old saying is never truer than when applied to new employees.

8. Involves executive, HR, managers, buddies
Many people have a role to play in effective orientation. A great plan is one that considers all people as valuable to the process, and incorporates their wisdom as well.

9. Inclusive
From front line workers to the executive suite, effective orientation helps all workers contribute more effectively to the bottom line.

As you can see, orientation is important. Orientation, when done well, can be one of the most effective, and cost effective, tasks your company can undertake.


These design principles are discussed in greater detail in our ASTD Info-line, Taking Orientation Online.